Shipping Policy

Effective Date: 16 Aug 2026

Order Processing

Orders are processed within 1–2 business days of confirmation (Monday–Saturday, excluding public holidays).

Delivery Timelines

• Metro cities: 3–5 business days
• Rest of India: 5–7 business days
• Remote/rural pin codes: may take up to 10 business days

Delivery timelines are estimates and may vary due to courier delays, weather, or regional restrictions.

Shipping Charges

[Free shipping on orders above Rs. X / Flat shipping fee of Rs. X — insert your actual policy]

Any applicable shipping charges are shown at checkout before payment.

Order Tracking

Once your order ships, you'll receive a tracking link via email/SMS. You can also track your order via our Track Your Order page.

Delayed or Lost Shipments

If your order hasn't arrived within the estimated window, contact us at sleekitalia51@gmail.com with your order number and we'll investigate with our courier partner.

International Shipping

[Currently, Sleek Italia ships only within India. / If international shipping is offered, insert countries, timelines, and customs/duty terms here.]

Undeliverable Packages

If a package is returned to us due to an incorrect address, refused delivery, or repeated failed delivery attempts, we'll contact you to arrange reshipment (additional shipping charges may apply) or process a refund minus original shipping costs.